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Client Success & Renewal Manager; Fully Remote

Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listing for: Quantum Sky
Full Time, Contract, Remote/Work from Home position
Listed on 2026-10-29
Job specializations:
  • Business
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 85000 - 120000 USD Yearly USD 85000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Client Success & Contract Renewal Manager (Fully Remote)
  • Own the end-to-end renewal lifecycle for 45 high-value accounts.
  • Track critical dates, initiate early discussions, and negotiate terms.
  • Partner with legal, finance, and leadership to finalize amendments.
Customer Advocacy & Relationship Management:
  • Serve as primary advisor, championing client needs internally.
  • Conduct QBRs to evaluate service adoption and ROI.
  • Educate clients on full service suite to maximize value.
Upsell & Growth Strategy:
  • Identify and cultivate expansion opportunities based on client goals.
  • Collaborate with sales and product teams to design tailored proposals.
  • Monitor account health to proactively address risks and turn churn into growth.

Quantum Sky engineers the advantage across cyber, networks, software, and quantum for mission-critical operations. The company fosters a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology.

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