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Senior Lead Product Manager – Service Operations; Remote

Remote / Online - Candidates ideally in
Bartlesville, Washington County, Oklahoma, 74003, USA
Listing for: Humana
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • Business
    Product Manager, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 126000 - 174000 USD Yearly USD 126000.00 174000.00 YEAR
Job Description & How to Apply Below
Position: Senior Lead Product Manager – Service Operations (Remote)

Humana is seeking a senior product leader for Service Operations, owning portfolio across Incident, Major Incident, Problem, and Knowledge Management. You will write user stories, define requirements, manage backlogs, and guide delivery across products, platforms, and cross-functional teams.

You will collaborate with engineering, operations, security, and risk to translate needs into scalable platform capabilities, drive Service Now enhancements, and measure outcomes such as incident reduction

We are currently recruiting a Senior Lead Product Manager – Service Operations (Remote) for our team in Oklahoma City, OK, United States.

Join Humana and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior Lead Product Manager – Service Operations (Remote) role at Humana, based in Oklahoma City, OK, United States.

Position Requirements
10+ Years work experience
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