Senior Lead Product Manager – Service Operations; Remote
Moore, Cleveland County, Oklahoma, USA
Listed on 2026-10-30
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Business
Product Manager, AI Business & Operations
Humana is seeking a senior product leader for Service Operations, owning portfolio across Incident, Major Incident, Problem, and Knowledge Management. You will write user stories, define requirements, manage backlogs, and guide delivery across products, platforms, and cross-functional teams.
You will collaborate with engineering, operations, security, and risk to translate needs into scalable platform capabilities, drive Service Now enhancements, and measure outcomes such as incident reduction
We are currently recruiting a Senior Lead Product Manager – Service Operations (Remote) for our team in Oklahoma City, OK, United States.
Join Humana and contribute to our ongoing work.
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This posting is for the Senior Lead Product Manager – Service Operations (Remote) role at Humana, based in Oklahoma City, OK, United States.
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