Process Improvement Manager Ops
Phoenix, Maricopa County, Arizona, 85001, USA
Listed on 2026-10-30
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Business
Change Management, Operations Management, Business Analyst
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.
Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
Fully Remote (U.S. Only)This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary.
Position OverviewThe Process Improvement Manager Ops role is responsible for leading cross-functional, company wide, and operational process improvement initiatives. It involves analyzing business processes and performance metrics to identify improvement opportunities, define strategies, and prioritize initiatives. Success in this role requires effectively leading teams, collaborating with stakeholders, and championing the use of Lean Six Sigma, project management, business analysis, and change management methodologies to deliver measurable results.
PrimaryResponsibilities
- Manage strategic, high impact process improvement initiatives, including small to medium scale projects or specific work streams within larger efforts, with moderate oversight. Ensure adherence to timelines, scope, and successful completion from initiation through delivery.
- Identify and act on opportunities to increase operational efficiency, improve processes, resolve issues, and reduce waste using Lean Six Sigma tools.
- Define project scope, goals, and deliverables that support departmental and organizational objectives.
- Develop, maintain, and track detailed project plans, managing all relevant components and communicating milestones and progress from pilot deployment through launch and control to ensure expected results are achieved.
- Identify key metrics to prioritize and monitor critical activities, ensuring consistent and effective tracking and reporting of progress.
- Ensure successful project delivery by meeting key performance indicators, including timelines and quality outcomes. Monitor and sustain process changes to ensure long-term adoption.
- Schedule, coordinate, and lead project meetings with cross functional teams, including preparing meeting materials and post meeting deliverables.
- Collaborate effectively with stakeholders to identify and mitigate project risks and contribute to the development of contingency plans.
- Plan, manage, and track continuous improvement projects, including conducting basic process…
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