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Strategic Enterprise CSM & Adoption; Remote

Remote / Online - Candidates ideally in
Troy, Rensselaer County, New York, 12183, USA
Listing for: Connecteam
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • Business
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 100000 - 140000 USD Yearly USD 100000.00 140000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Enterprise CSM for Growth & Adoption (Remote)

Connecteam is seeking a Strategic Customer Success Manager to oversee its largest Enterprise customers in the US. You’ll drive long-term retention, expansion, and advocacy with a data-driven, consultative approach.

This fully remote role requires comfort across time zones and strong executive stakeholder engagement. Ideal candidates have enterprise SaaS experience, a deep understanding of workforce management, and a track record of partnering with executives to realize value across complex

We are seeking a motivated Strategic Enterprise CSM for Growth & Adoption (Remote) to join Connecteam in New York, NY, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in New York, NY, United States.

This opportunity is part of our work in Management & Operations, Sales.

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