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Remote Mid-Market Merchant Success Specialist

Remote / Online - Candidates ideally in
Naperville, DuPage County, Illinois, 60540, USA
Listing for: ShipBob, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • Business
    Customer Success Management
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 16000 - 26000 USD Yearly USD 16000.00 26000.00 YEAR
Job Description & How to Apply Below

Ship Bob is seeking a Merchant Success Specialist – Mid-Market to join our growing Merchant Success team. You will support mid-market merchants, manage a portfolio alongside a Merchant Success Manager and Associates, and report to the Senior Manager, Merchant Success.

You will build partnerships, ensure fulfillment operations run smoothly, handle operational requests, and coordinate cross-functionally with operations, support, and fulfillment teams.

We are currently recruiting a Remote Mid-Market Merchant Success Specialist for our team in Chicago, IL, United States.

Our group is growing, and we are hiring a Remote Mid-Market Merchant Success Specialist in Chicago, IL, United States.

This Full Time role is for the Remote Mid-Market Merchant Success Specialist role at Ship Bob, Inc.

We are seeking a motivated Remote Mid-Market Merchant Success Specialist to join Ship Bob, Inc. in Chicago, IL, United States.

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