Facility Compliance Consultant ; Nursing Home Surveyor - LPNs, Dietitians,Social Workers Rowan, Union

Agency Dept of Health and Human Services Division
Health Service Regulation Job Classification Title
Facility Compliance Consultant I (NS) Position Number
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well‑being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

The Facility Compliance Consultant I (Nursing Home Surveyor) conducts regulatory inspections of nursing homes to determine compliance with state and federal requirements. The position performs routine surveys and complaint investigations, documenting findings through formal survey reports and statements of deficiency.

Work is home‑based and requires frequent onsite inspections across assigned counties, with occasional weekend, night‑shift, and overnight travel. The role functions within a compliance‑focused environment that supports consistent monitoring of long‑term care facility performance and adherence to established standards.

This is a home-based position servicing Cabarrus, Davidson, Mecklenburg, Rowan, Stanly, and Union counties region. The Nursing Home Surveyor spends an average of three days per week in nursing homes conducting inspections. Occasionally inspections are required on weekends and night shift. Although management attempts to schedule inspections within a region, the consultant needs to expect overnight stays when the nursing home is greater than 60 miles from their home‑base.

• Conduct onsite inspections of nursing homes during routine surveys and complaint investigations to assess compliance with state and federal requirements.
• Review, verify, and document facility operations and care practices through structured evaluation methods.
• Complete survey reports, including statements of deficiency and written findings related to complaint allegations.
• Apply standardized regulatory criteria during inspections to ensure consistent and accurate assessment outcomes.
• Coordinate inspection schedules across multiple counties and adjust to weekend, night‑shift, or extended‑hour needs when required.
• Conduct onsite work an average of three days per week in nursing homes within the assigned region.
• Document observations and findings promptly to support regulatory determinations and follow‑up processes.
• Communicate inspection expectations and outcomes with facility representatives to support regulatory compliance.
• Travel overnight when inspection sites exceed regional distance guidelines or scheduling requires extended presence.

This Position Is Eligible For A Fully Remote Work Option.

Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave.

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

The Division of Health Service Regulation oversees medical, mental health and adult care facilities, emergency medical services, and local jails. We check to see that people receiving care in these facilities are safe and receive…