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Senior Tier-1 CSM, FinTech AI Platform - Remote

Remote / Online - Candidates ideally in
Shawnee, Johnson County, Kansas, 66203, USA
Listing for: Eltropy Inc.
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • Business
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 145000 - 175000 USD Yearly USD 145000.00 175000.00 YEAR
Job Description & How to Apply Below

Eltropy Inc. is seeking a strategic Tier-1 Customer Success Manager to oversee a portfolio of ~20 high-impact financial institution customers across our AI-powered platform. You will drive retention, growth, and satisfaction by aligning with executives, managing onboarding, and leading adoption initiatives.

You will identify expansion opportunities, mitigate churn through data-driven health signals, and partner with Sales to close upsell opportunities while delivering measurable ROI for clients.

As a Senior Tier-1 CSM, Fin Tech AI Platform
- Remote, you will play an important part at Eltropy Inc. in Arkansas City, KS, United States.

The Senior Tier-1 CSM, Fin Tech AI Platform
- Remote role at Eltropy Inc. is now open for applications in Arkansas City, KS, United States.

Join us at Eltropy Inc. as our next Senior Tier-1 CSM, Fin Tech AI Platform
- Remote in Arkansas City, KS, United States.

Position Requirements
10+ Years work experience
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