Senior Product Manager - InterQual Connect and InterQual Medical Review Service -OI Product - Remote
Brockton, Plymouth County, Massachusetts, 02301, USA
Listed on 2026-10-31
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Business
Business Analyst, AI Business & Operations
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.
Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Inter Qual is the gold-standard evidence-based criteria set for Utilization Management and Medical Necessity. Inter Qual Connect and Inter Qual Medical Review Service are Optum's flagship clinical decision support technology, supporting more than 1,200 customers and approximately 100 partner application integrations across utilization management and prior authorization workflows.
This Senior Product Manager owns product strategy, roadmap, prioritization, and commercial enablement for both the Inter Qual Medical Review Service integrated user application and Inter Qual Connect - the underlying platform that serves Inter Qual Exchange, Auto Review, Inter Qual Customize, and Inter Qual Auth Accelerator products.
You’ll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges.
For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities- Roadmap ownership. Own and maintain the roadmap for the integrated user application and the backend platform. Partner with engineering leadership on capacity planning and lead quarterly increment planning end to end. Produce an ongoing 12-18 month roadmap that aligns with Optum Insight standard roadmap formats and tools
- Prioritization and release ownership. Rank and prioritize features and initiatives across the portfolio. Set release scope and the annual release calendar, triage defects and items, approve production and government cloud releases, and approve PHI enablement where a valid BAA and written customer authorization are on file. Be accountable for prioritization decisions and rationalizations to internal and external stakeholders at multiple org levels
- Demand arbitration. Own the intake decision on roadmap requests from partner product teams (Inter Qual Exchange, Auto Review, Customize, and Auth Accelerator) as well as from Sales, Customers, and downstream service organizations. Set the definition-of-ready those teams meet before platform work is scheduled and maintain a prioritization rationale that leadership and partner teams can act on
- Product definition. Author clear initiative-level Product Requirements Documents (PRDs) and business cases. Support technical product management team on feature-level grooming as needed. Support Senior Director in modeling benefits of roadmap for semi-annual capital budgeting/planning
- Partner and integration strategy. Own the technical relationship and roadmap with Alliance Partners (including major EHR and UM platform vendors). Maintain validation program including API versioning, partner migration, and adoption strategy
- Commercial enablement. Work with Senior Director to design and define product positioning, packaging, pricing input, and portfolio alignment. Own launch readiness with Sales, Account Management, and Customer Experience. Produce sales enablement materials and facilitate webinars and field briefings. Support Pre-sales on deal-level and RFP support as needed
- Market and customer insight. Conduct structured customer and partner listening to inform strategy, and act as senior subject…
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