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Insight Manager

Remote / Online - Candidates ideally in
City of Westminster, Central London, Greater London, England, UK
Listing for: John Lewis Partnership
Part Time, Remote/Work from Home position
Listed on 2026-10-31
Job specializations:
  • Business
    Data Analyst, Business Development
Salary/Wage Range or Industry Benchmark: 80000 GBP Yearly GBP 80000.00 YEAR
Job Description & How to Apply Below
ABOUT

THE ROLE

Are you a commercially minded insight professional looking to make a transformative impact?
As an Insight Manager you will play a pivotal role in guiding strategic decision-making to deliver our business plan and enhance customer and Partner experiences.

In this role, you will triangulate a wide range of internal and external data sources, from market and competitor trends to consumer behaviours, delivering clear, actionable insights for senior stakeholders. Bringing outstanding commercial acumen and a business-savvy mindset, you will digest complex analytics and craft compelling, punchy narratives that turn data into measurable commercial impact.

If you excel at applying strategic insight in a fast-paced retail environment, we would love to hear from you.

Expected salary - Salary up to £80,000 depending on experience

Contract type - This position is a 12 month fixed term contract

Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team aims for up to 2 days a week in the office to connect and on a more ad-hoc basis to attend key meetings, with a typical core day of Thursday.

Location - This role is based at our London Office

Key responsibilities
  • Lead significant strategic insight projects to deliver clear, relevant and actionable insight to stakeholders, validated & triangulating via multiple sources
  • Lead the scoping of insight objectives for complex projects and agree with key stakeholders ensuring the right methodologies are used
  • Constantly seek out more powerful, richer insight sources / opportunities and demonstrate an ability to be innovative and proactive using external sources and customer trends.
  • Supporting the cross pollination of our insights across DI&A and the broader partnership
  • Ensure insight objectives are clear and agreed with key stakeholders, and adopt the most appropriate methodology to drive out robust actionable insights.
  • Triangulating a range of data sources to answer specific business questions and or proactively identify new insights key to business planning
Essential skills/experience you’ll need
  • Extensive experience in a customer insight Manager role
    :
    Either client or agency-side, gathering and leveraging a range of insight and data sources to drive action & measurable impact in grocery of retail
  • Market Intelligence & Industry Insight: Demonstrates a deep understanding of core market intelligence and market share providers (i.e. BRC, IMRG, GFK, Circana) with a strong, perspective on the benefits and drawbacks of each supplier
  • Advanced Analytics & Data Storytelling: Proficient in working with complex, large-scale data sets utilising tools such as Nielsen Digital Purchases, TGI, Tableau, to transform raw data into compelling, high-impact commercial narratives for senior audiences
  • AI & Emerging Technologies: Skilled in deploying cutting-edge AI technologies (e.g., Gemini, Notebooks) to rapidly synthesise complex information into actionable, business-critical insights
  • Commercial Acumen & Financial Management: Outstanding commercial acumen, with proven experience in business partnering commercial, merchandising and buying teams
  • Trend Analysis & Cultural Awareness: Maintains a continuous pulse on consumer trends, market shifts, and cultural dynamics to identify forward-looking opportunities
  • Stakeholder Engagement & Presentation: Highly confident and articulate communicator, adept at presenting strategy and data-driven recommendations to senior leadership and large audiences. Able to build, manage and influence diverse cross functional stakeholder relationships across all levels of a…
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