Remote Catering Operations Coordinator

Our client, a leading national catering service provider, is seeking a highly organized and proactive Remote Catering Operations Coordinator to manage and streamline their service delivery across various locations. This role is fully remote, offering the flexibility to work from anywhere in South Africa while maintaining close contact with our operational hubs. You will be responsible for coordinating logistics, ensuring seamless event execution from planning to completion, and serving as a key point of contact between clients, on-site teams, and management.

The ideal candidate will possess exceptional organizational skills, strong communication abilities, and a deep understanding of catering operations. This is a fantastic opportunity for a detail-oriented professional to drive efficiency and excellence in a remote-first capacity, contributing to the success of a nationwide brand.

• Coordinate catering events, ensuring all logistical aspects are managed effectively from booking to execution.
• Liaise with clients to understand their needs, preferences, and dietary requirements, providing expert advice.
• Communicate effectively with on-site catering teams, providing clear instructions, timelines, and necessary information.
• Manage and update event schedules, resource allocation, and deployment plans using designated software.
• Troubleshoot and resolve any operational issues that may arise during event planning or execution.
• Ensure compliance with health, safety, and hygiene standards across all events.
• Track event progress and post-event feedback, identifying areas for improvement.
• Maintain strong relationships with suppliers and vendors, ensuring timely delivery of goods and services.
• Generate reports on operational efficiency, client satisfaction, and cost management.

• Proven experience in event coordination, catering management, or a related operations role.
• Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment.
• Excellent communication, interpersonal, and problem‑solving skills.
• Proficiency in using project management software and standard office applications (e.g., MS Office Suite).
• Strong understanding of catering operations, logistics, and food safety protocols.
• Self‑motivated with the ability to work independently and manage time effectively in a remote setting.
• Experience with virtual team collaboration tools is a plus.
• A passion for delivering exceptional client service and operational excellence.
• Must have a stable internet connection and a dedicated workspace suitable for remote work.

• Fully remote position offering work‑life balance and flexibility.
• Competitive salary and performance‑based incentives.
• Opportunity to work with a dynamic and supportive team.
• Contribute to a well‑established national catering brand.
• Professional development and training opportunities.