Operations and Strategy Manager

Our client, a fast-growing e-commerce enterprise, is looking for an Operations and Strategy Manager to join their team in Benoni. This position will operate under a hybrid model, requiring regular attendance at the office while offering flexibility for remote work. The successful candidate will be instrumental in optimizing daily operations, developing strategic initiatives, and driving business growth. You will be responsible for analyzing operational performance, identifying areas for improvement, and implementing effective solutions to enhance efficiency and customer satisfaction.

The ideal candidate will possess a strong blend of operational expertise and strategic thinking, coupled with excellent analytical and project management skills. This role is perfect for a proactive individual looking to make a significant impact in a dynamic and evolving industry. Your contributions will be vital to shaping the company's operational roadmap and future success.

• Oversee and optimize day-to-day operational processes within the e-commerce business.
• Develop and implement strategic plans to support business growth and market expansion.
• Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.
• Lead cross-functional projects aimed at enhancing operational performance and customer experience.
• Manage key operational metrics and KPIs, reporting progress and insights to senior management.
• Collaborate with various departments, including marketing, sales, and logistics, to align operational strategies.
• Identify and implement best practices in operations and supply chain management.
• Contribute to the development of business cases for new initiatives and investments.
• Ensure operational readiness for new product launches and market entries.
• Support the development of long-term strategic planning and operational roadmaps.

• Bachelor's degree in Business Administration, Operations Management, Economics, or a related field.
• 5+ years of experience in operations management, strategic planning, or business analysis.
• Proven experience in the e-commerce or retail sector is highly desirable.
• Strong analytical and problem-solving skills, with the ability to interpret complex data.
• Excellent project management and organizational abilities.
• Experience working in a hybrid environment, demonstrating adaptability and effective time management.
• Proficiency in data analysis tools (e.g., Excel, SQL) and operational software.
• Strong communication and presentation skills.
• Ability to work collaboratively with cross-functional teams.
• A proactive and results-oriented mindset.

• Annual salary of ZAR.
• Performance-based bonuses.
• Medical aid and retirement fund benefits.
• Generous employee discount on company products.
• Paid time off and public holidays.
• Opportunities for professional growth and training.
• Hybrid work arrangement balancing office and remote work.
• A vibrant and collaborative company culture.