Risk & Safety Specialist

Why You’llLove World Market Youwon’tfind a store and team like this anywhere else! We're passionate about our mission to delight customers with a unique, ever-changing marketplace of products from around the world. Our assortment is curated with stylish home décor,quality furniture,thoughtful gifts, time-honored handicrafts, and international food and beverage favorites. From handpicked finds to heartfelt teamwork, World Market is where uniquenessisn’tjustcelebrated—it’swhat sets us apart.

Ourteam means the world to us! We value authenticity,empowerment and respect and we take pride in what we do. If you’re looking for a collaborative, fast-moving environment where your contributions are valued, growth is supported and you can have a little fun—you’vefound it!

Benefits that support health, financial security, and personal life needs. Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, and more! Paid vacation and paid sick time 401(k) plan with Roth option and company match Employee Assistance Program and wellness resources to be and do your best Sample Sales and up to 30% shopping discount on our unique finds for you and your designated shopper Work life balance and work from home flexibility Working with a team who thinks the world of you

Risk & Safety Specialist will work closely with the Workers’ Compensation Senior Specialist to achieve an organized Workers’ Compensation and General Liability operation for the Company. The primary responsibilities will be administrative within the Workers’ Compensation, Risk Insurance and Safety program. The position will also perform data analysis and daily claim intakes. Independently assess situations and make proactive decisions to ensure the safety and well-being of all associates across all World Market locations.

Lead regulatory compliance efforts related to OSHA, including direct engagement with OSHA representatives to resolve citations, implement corrective actions, and ensure timely reporting across all store locations. Manage and assist with the end-to-end General Liability & Workers’ Compensation claims process, including oversight of incident investigations, customer communications, and coordination with Third-Party Administrators (TPAs) to ensure timely and equitable resolution. Own the preparation and submission of OSHA 300 and 300A reports, ensuring accuracy and compliance across all sites, and proactively identifying trends to inform risk mitigation strategies.

Develop and deliver monthly executive-level reports and dashboards analyzing key metrics related to safety performance, insurance claims, and risk exposure. Serve as the primary liaison between internal stakeholders and external partners (e.g., TPAs, legal counsel, insurance carriers) to ensure alignment on risk management strategies and claims handling. Design and implement organization-wide safety audit protocols, ensuring store-level compliance and continuous improvement through coaching and corrective action planning.

Develop and facilitate training programs for managers and associates on accident prevention, regulatory compliance, and safety best practices, including the creation of multimedia learning tools and handbooks. Collaborate with HR, Operations, and Legal to manage associate intake forms, workplace accommodations, and customer/vendor incident investigations, ensuring alignment with company policy and legal requirements. Apply Behavior-Based Safety (BBS) principles to influence organizational culture and drive proactive safety behavior across all levels of the organization.

Lead special projects and strategic initiatives related to insurance risk and…