Lead CSM: Premier Accounts & AI Adoption; Remote
Dover, Kent County, Delaware, 19901, USA
Listed on 2026-11-01
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Business
Customer Success Management, Client Relationship Management
Relativity is seeking a Lead Customer Success Manager to drive Premier-Tier outcomes, lead cross-functional teams, and advance AI adoption with governance and change management. You will own strategic executive relationships, renewals analytics, and success planning across complex accounts.
You will serve as a methodology leader, coaching peers, and shaping the CSM practice with scalable playbooks and VO quality standards, contributing to the company’s long-term customer success strategy.
The following role is for a Lead CSM:
Premier Accounts & AI Adoption (Remote) with Relativity.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in DE, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 100..
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