Remote Customer Excellence Analyst; Digital Delivery
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-11-01
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Business
CRM Systems & Management -
IT/Tech
CRM Systems & Management, IT Business Analyst
Pontoon is supporting a leading Utilities sector organisation in recruiting a Customer Excellence Business Analyst to join the Electricity Distribution team. This remote role is an initial 12-month contract with visits/workshops as needed and a rate of £500 per day (umbrella).
You will map processes, capture requirements, support design and delivery, and engage with stakeholders to enable data-driven improvements across digital services. A degree and familiarity with Agile tools are required.
This role, Remote Customer Excellence Analyst (Digital Delivery) at Pontoon, could be your next move.
We are looking to fill the Remote Customer Excellence Analyst (Digital Delivery) position at Pontoon in United Kingdom.
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