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Senior Tier-1 CSM, FinTech AI Platform - Remote

Remote / Online - Candidates ideally in
Salina, Saline County, Kansas, 67401, USA
Listing for: Eltropy Inc.
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Business
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 145000 - 175000 USD Yearly USD 145000.00 175000.00 YEAR
Job Description & How to Apply Below

Eltropy Inc. is seeking a strategic Tier-1 Customer Success Manager to oversee a portfolio of ~20 high-impact financial institution customers across our AI-powered platform. You will drive retention, growth, and satisfaction by aligning with executives, managing onboarding, and leading adoption initiatives.

You will identify expansion opportunities, mitigate churn through data-driven health signals, and partner with Sales to close upsell opportunities while delivering measurable ROI for clients.

The Senior Tier-1 CSM, Fin Tech AI Platform
- Remote position in the Management & Operations, Sales field is open for applications.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Tier-1 CSM, Fin Tech AI Platform
- Remote role in the description above.

Position Requirements
10+ Years work experience
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