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Principal CSM, Enterprise Accounts; Remote

Remote / Online - Candidates ideally in
Brockton, Plymouth County, Massachusetts, 02301, USA
Listing for: Velotic
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Principal CSM, Enterprise Accounts (Remote)

Velotic is seeking a Principal Customer Success Manager to lead executive engagements and guide strategic accounts in a remote-friendly USA role. You will own post-sale lifecycle management, governance, and renewal strategies while driving adoption and business value across cross-functional teams.

The role emphasizes risk management, expansion opportunities, and collaboration with Sales, Professional Services, and Product to achieve measurable outcomes for large industrial customers.

We are currently recruiting a Principal CSM, Enterprise Accounts (Remote) for our team in Boston, MA, United States.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Boston, MA, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 120..

We aim to respond to suitable candidates as soon as possible.

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