Business Systems Product Manager Infrastructure Remote - Ontario OR British Columbia

As Product Manager, Business Systems, you will own the product roadmap for the platforms and integrations that power Marqeta's critical business functions. You will be the connective tissue between business stakeholders and the Business Systems engineering teams translating operational needs into a clear, prioritized backlog and ensuring delivery is aligned with business outcomes.

Your domain spans Salesforce workflows for Legal, Risk & Compliance (including cardholder support, disputes, KYC/KYB, and sanctions), contract lifecycle management in Ironclad, financial operations in Intacct, and the integrations that connect these systems to each other and to the broader Marqeta technology ecosystem. You will work closely with the GTM Product Manager on shared Salesforce work streams and cross-functional dependencies, ensuring LRC and Finance needs are represented in platform decisions that span both domains.

You will report to the Senior Manager, BT Product Management, and partner daily with engineering managers, business systems architects, and stakeholders across Legal, Risk, Compliance, Finance, and Service Operations.

We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!

This position is both for an existing and non-existing vacancy.

Own and maintain the product strategy and roadmap for critical business systems, balancing strategic initiatives with operational improvements and technical debt.

Prioritize the backlog in partnership with business and engineering stakeholders, making clear tradeoff decisions and communicating rationale across teams

Design and lead the Plan and Commit process with business stakeholders.

Identify and define new product opportunities by proactively engaging with key business stakeholders across the organization.

Translate multi-year business goals into phased, deliverable roadmap initiatives with clear success metrics

Lead requirements gathering sessions with key business stakeholders, producing well-scoped epics, user stories, and acceptance criteria.

Partner with the Business Systems engineering team through the full delivery lifecycle from discovery and design through testing, release, and adoption

Manage dependencies and sequencing across cross-functional work streams, flagging risks early and keeping stakeholders informed

Establish and manage hypercare programs for major system go-lives

Develop and contribute to Business Systems Product Management competencies across the BT organization.

Serve as the primary product point of contact for key business stakeholders.

Partner closely with the GTM Product Manager on shared Salesforce platform decisions, overlapping workflows, and cross-functional initiatives

Facilitate alignment across stakeholders with competing priorities, driving toward clear decisions and documented outcomes

Represent business product needs in Business Systems planning forums, architecture reviews, and steering committee discussions.

Communicate roadmap status, delivery updates, and tradeoff decisions clearly to stakeholders at all levels including Directors and VPs

Define and track success metrics for delivered features, ensuring solutions are meeting the business needs they were designed for

Report progress and outcomes to the leadership on a regular cadence.

Partner with business and engineering stakeholders on feature rollout, change management and adoption of delivered features.

5+ years of product management experience, ideally in business systems, enterprise platforms, or internal tooling

Experience working with Legal,…