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Principal CSM Lead - Enterprise Accounts, Remote

Remote / Online - Candidates ideally in
New Bedford, Bristol County, Massachusetts, 02740, USA
Listing for: InnovatePro Management USA LLC
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below

Velotic is seeking a Principal Customer Success Manager to drive ARR growth and retention across strategic accounts. You will own post-sale lifecycle, oversee executive governance, and partner with Sales, Professional Services, Solutions Consulting, Product, and Support to deliver measurable value.

You will lead executive-level engagements, develop success plans and renewal strategies, and translate data into strategic recommendations while guiding adoption and digital transformation initiatives

We have an opening for a Principal CSM Lead
- Enterprise Accounts, Remote in Boston, MA, United States within Management & Operations, Sales.

Step into the Principal CSM Lead
- Enterprise Accounts, Remote role at Innovate Pro Management USA LLC in Boston, MA, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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