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SMB Digital Success Lead; Fully Remote
Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, USA
Listed on 2026-11-01
New York, New York City, Richmond County, New York, USA
Listing for:
Wrapbook
Full Time, Remote/Work from Home
position Listed on 2026-11-01
Job specializations:
-
Business
Customer Success Management, AI Evaluation
Job Description & How to Apply Below
Location: New York
- Wrapbook is the AI platform for production finance.
- Trusted by Netflix, Paramount, and backed by top investors.
- Our team of 350+ is using AI to empower finance teams.
What you'll do:
- Own the Commercial SMB business end to end.
- Build a proactive AI-powered success model.
- Lead the SMB agent rollout and drive adoption.
What you'll have:
- 3+ years in customer success with retention and expansion ownership.
- Real AI building skills, not just usage.
- Strong program ownership and process design ability.
Why Join Us:
- Competitive salary and unlimited PTO.
- Work from anywhere in Canada and USA.
- Health, dental, and 401(k) matching benefits.
Wrapbook is the AI platform for production finance, built for feature films, TV, and commercials. With backing from investors like Andreessen Horowitz and a team of 350+, it uses AI to transform finance workflows.
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