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Program Manager, Effectiveness; Fully Remote

Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listing for: Chime
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Business
    Data Analyst, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 95000 - 135000 USD Yearly USD 95000.00 135000.00 YEAR
Job Description & How to Apply Below
Position: Program Manager, Performance Effectiveness (Fully Remote)
  • You will help improve how Chime measures, manages, and drives performance across its Member Experience organization.
  • You will work with BPO partners and operational leaders to turn performance data into meaningful improvements.

What You'll Do:

  • Build scalable performance frameworks, scorecards, and dashboards for BPO teams.
  • Analyze audits and speech analytics to uncover trends and drive accountability.
  • Collaborate with cross-functional teams to align performance strategy and adopt AI-driven evaluation tools.

What We Offer:

  • Comprehensive health, financial, and wellbeing benefits.
  • Generous vacation policy, parental leave, and wellness stipend.
Chime

Chime is a financial technology company, not a bank, on a mission to make core banking services helpful, easy, and free for everyday Americans. It is a team of problem solvers, dreamers, and builders with an entrepreneurial culture focused on members and financial progress.

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