Remote Workforce Forecasting & Scheduling Analyst
Gillette, Campbell County, Wyoming, 82718, USA
Listed on 2026-11-01
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Business
Business Intelligence, Business Analyst
Maximus is seeking a detail-oriented Analyst to optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics. The role focuses on turning data into actionable staffing decisions to improve service levels and customer experience.
The ideal candidate will manage forecasts for inbound volumes, create reports, and monitor attendance and adherence using leading WFM tools in a fully remote setting.
We are looking to fill the Remote Workforce Forecasting & Scheduling Analyst position at Maximus in Cheyenne, WY, United States.
Consider building your career as a Remote Workforce Forecasting & Scheduling Analyst at Maximus.
The Remote Workforce Forecasting & Scheduling Analyst position in the Human Resources, Management & Operations field is open for applications.
We have an opening for a Remote Workforce Forecasting & Scheduling Analyst in Cheyenne, WY, United States within Human Resources, Management & Operations.
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