Marketing Operations & Insight Lead - Lancing BN

Location: Remote / Lancing BN15, UK job type: Permanent / Full-time Sector and subsector: Sales & Marketing | Digital Marketing Annual Salary range: from € 45,000.00 to € 55,000.00

As the UK's leading parking and technology-enabled management group, we support more than 9,000 locations across housing, healthcare, education and commercial estates. We're proud to be Carbon Neutral Britain certified and committed to creating positive outcomes for our clients, communities and colleagues alike. We're growing quickly, investing heavily in technology and expanding into new sectors, creating exciting opportunities for people who want to make an impact and be part of something ambitious.

Why not join us?

Agena is looking for a commercially minded Marketing Operations and Insight Lead to create the operational backbone of the Commercial Growth Engine.

The role makes growth activity measurable, connected and scalable by operating the marketing-to-sales funnel, marketing automation, lead data, dashboards and improvement cadence within the governance set by Sales Operations. It is a hands-on lead role.

• Own and improve the end-to-end lead journey, from enquiry through qualification to handover to the sales team.
• Develop and maintain effective processes, workflows and playbooks that support Marketing, SDR and Sales performance.
• Drive continuous improvement by identifying bottlenecks, inefficiencies and opportunities to increase conversion rates.
• Manage lead scoring, routing, nurturing and qualification processes to ensure high-quality opportunities are prioritised.
• Lead the development and optimisation of marketing technology, automation and data processes.
• Oversee the day-to-day operation of the corporate website platform, including governance, integrations, performance and supplier management.
• Build and maintain dashboards, reporting and attribution models to measure marketing effectiveness and pipeline contribution.
• Turn campaign, sales and customer insights into actionable recommendations that improve targeting, conversion and growth.
• Champion the use of AI and automation to improve efficiency, decision-making and commercial outcomes.
• Work closely with Marketing, SDR, Sales Operations and Technology teams to ensure data accuracy, process compliance and operational excellence.

• Experienced in Marketing Operations, Revenue Operations or Growth Operations within a B2B environment.
• Commercially minded, with a strong understanding of lead generation, qualification and sales funnels.
• Confident working across marketing technology, CRM systems, automation platforms and reporting tools.
• Analytical and data-driven, with the ability to turn insights into practical improvements.
• Strong communicator who can engage stakeholders across Marketing, Sales and Technology functions.
• Process-oriented but pragmatic, focused on delivering measurable business outcomes.
• Curious about AI and automation, and able to apply them responsibly to improve performance and efficiency.

Full job description and person specification is available on request and will also be provided during shortlisting and interview stages.

Please attach a cover letter to your application

• Ambitious: we aim for world class service
• Disruptive: we're here to change the industry
• Ethical: we do things for the right reasons
• Insightful: we use research to guide our decisions
• Collaborative:
  We're better when we work together
• Innovative: we help people see things differently

Salary: £45,000 - £55,000 per annum, depending on experience

Location: Work from home or based in one of our offices in Lancing, Newton Abbot, Slough or Stafford.

(Please note this is a UK based role
).

Our selection process is as…