Senior Product Manager - Product. Global Legal Tech SaaS. Remote

Actionstepis a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software.

We are a fast growing, dynamic business with a global customer base of more than
50,000 and a team of over
300in the USA, Australia, UK,Canadaand New Zealand.

As a Product Manager, you will maintain assigned products, manage ongoing product planning, requirements, development of new features, functionality and integrations. The role is ultimately tasked with the delivery of unique value-based products based on customer insights. You will also take responsibility for the creation of a product vision and strategy, product governance and senior stakeholder communication.

In this role, you will be accountable for…

• Build and launch successful products in a SaaS B2B software company, working directly with and influencing/inspiring enterprise customers, and serving multiple user and business personas.
• Build and bring to market AI-powered features and products, applying hands-on experience taking AI/ML-driven capabilities from concept through go-to-market.
• Own the delivery of the strategic product direction based on clear commercial rationale and robust insights.
• Coordinate feature launches, including orchestrating testing, documentation, training rollout sequencing, customer communication, and adoption measurement.
• Generate, gather, and organize ideas for features andimprovementsfor the product, prioritizefeature requests, and maintain part of the roadmap.
• Design productenhancementsand communicate designs orally, through diagrams, and through appropriate product artifacts.
• Demonstrate success producing product management artifacts such as opportunity briefs, prioritized roadmaps, product specs, user stories, wireframes, and customer-facing docs.
• Achieve stretch goals in innovative and fast-paced cross functional teams.
• Understand technical elements and communicate them to those who don’t.
• Lead, motivate and develop engineering & design team members.
• Demonstrate strong leadership and proven ability to operate successfully in a collaborative, matrixed global organizational structure.
• Follow industry trends through exploring complementary products, meeting with partners, and investigatinginnovative technologies.
• Contribute to company-level product planning by developing concepts into specs, evaluating them, and participating as we expand on our strategic product roadmap.
• Work with product research to conduct data gathering, competitive reviews, customer analysis, market-sizing as required.
• Perform any other duties within the scope of the key responsibilities as directed.

• Build and maintain strong working relationships with all internal and external parties ensuring transparent, proactive and effective communication always.
• Attending and proactively contributing to customer, partner and internal meetings with the view to add value in a constructive manner.
• Lead and actively participate in customer discovery sessions, beta programs, and user research with legal professionals to deeply understand their workflows and pain points.
• Represent Actionstep at customer-facings events such as webinars and industry conferences, building relationships with legal professionals and translating their feedback into product improvements.

Actively looking to build own career through delivery of self and assisted professional development initiatives.

Being a thought leader both within Actionstep but also in the wider industry.

Staying abreast of industry best practice patterns, products and technologies and assisting in process improvement activities as required.

Proa…