Operations Coordinator
Cape Town, 7561, South Africa
Listed on 2026-11-04
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Business
Business Administration, Office Administrator/ Coordinator
Salary: R25 000 per month
Hours:
Full-time, 09:00 to 17:00 UK (11:00 to 19:00 SAST)
Reports to:
Founder
A UK coaching company founded by a former police officer. It helps police officers progress their careers through one-to-one coaching. The coaches are a team of retired and serving senior officers, and clients come through webinars, social media and sales calls. The coaching is growing fast, and the founder needs an organised, warm and reliable person to support clients and coaches every day.
THE ROLEYou'll make sure every new client gets a smooth start to their coaching. You'll keep coaches supported and keep the founder on top of his priorities.
KEY RESPONSIBILITIES- Enrol new clients in Go High Level the same day they sign up, from pre-call forms to confirmed bookings.
- Match new clients with the right coach and make sure every coach has their Zoom links and session details.
- Follow up with prospective clients at two and four weeks after a call.
- Be a friendly first point of contact for clients and coaches by email and phone.
- Check the founder's inbox daily and send an end-of-day note of anything missed or outstanding.
- Give the founder one clear priority each day.
- Write clear SOPs in English, stored on the company Google Drive.
- Experience in a coaching, training or membership business.
- Zoom and Google Workspace admin.
- An eye for tasks that could be automated.
Fully remote work, a supportive founder, and the chance to be part of a coaching business that's helping police officers build their careers.
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