Program Manager, Government

Location - Remote, Mid-Atlantic strongly preferred

Own execution of government technology programs from contract award through implementation, deployment, and ongoing delivery. Translate contract obligations into actionable plans, coordinate complex software and cloud deployments, and align customers and internal teams on scope, schedule, cost, and acceptance.

• Own day-to-day program delivery, customer communications, kickoffs, working sessions, status reviews, and issue escalation.
• Maintain integrated schedules, Gantt charts, milestones, dependencies, resource plans, risks, and recovery actions.

Expected outcome: Predictable execution with clear accountability, timely milestones, and early resolution of risks.

• Coordinate software and custom cloud deployments, integrations, devices, security milestones, testing, training, and go-live readiness.
• Partner with Engineering, Product, Operations, and customer IT on technical requirements, ATO/FedRAMP or DoD impact-level dependencies, acceptance, and support transitions.

Expected outcome: Deployments meet technical and customer requirements and transition smoothly to operations.

• Track SOW requirements, deliverables (including CDRLs where applicable), acceptance criteria, reporting, and evidence of acceptance.
• Control scope changes and approvals; monitor program budgets, resource and third-party costs, funding, invoicing, licensing, renewals, and option periods with Finance and account teams.

Expected outcome: Contractual and financial commitments are met with controlled scope and visible cost risks.

• Align Engineering, Product, Operations, Customer Success, Sales, Finance, and contracts resources; elevate decisions requiring leadership or contractual authority.
• Build repeatable delivery plans, dashboards, risk and issue logs, contract trackers, and lessons learned.

Expected outcome: Customers and teams stay aligned; routine issues resolve without executive intervention and delivery practices scale.

• 5+ years managing software, cloud, or technology implementations, including direct government customer experience and complex cross-functional programs.
• Working knowledge of deployments, integrations, access controls, testing, security reviews, and operational support.
• Experience with SOWs, deliverables, acceptance, change control, budgets, schedules, and risk management.
• Proficiency with Microsoft Project, Smartsheet, Jira, or equivalent, including Gantt charts and dependencies; strong written communication and customer judgment.
• DoD/federal or international defense programs, government cloud/ATO/FedRAMP, field technology, and PMP/PgMP certification preferred.

Programs achieve agreed milestones and acceptance criteria, stay within approved scope and budgets, meet contractual commitments, and provide customers with dependable communication and delivery.