Remote Workforce Optimization Specialist
Springfield, Sangamon County, Illinois, 62777, USA
Listed on 2026-11-04
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Business
Business Intelligence, Business Analyst, Data Analyst, Supply Chain & Logistics
Navitus Health Solutions is seeking a Specialist, Workforce Management to support forecasting, scheduling, data analysis, and reporting to meet service levels. The role includes validating WFM data, generating dashboards, and developing training materials and procedures.
The ideal candidate has 4+ years in a contact center and at least 1 year in workforce management, with experience using WFM tools. Navitus offers robust benefits and a supportive remote-friendly environment.
Our group is growing, and we are hiring a Remote Workforce Optimization Specialist in Springfield, IL, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Workforce Optimization Specialist role in the description above.
We appreciate your interest in this position.
Join Navitus and contribute to our ongoing work.
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