Director, Business Operations and Planning

## Director, Business Operations and Planning Apply:
Hybrid:
United States of America, Ann Arbor, Michigan:
Full time:
Posted Today:
End Date:
November 5, 2026 (2 days left to apply):
JREQ
204888
** Job Description
** The Director, Business Operations & Planning is a strategic and operational leader responsible for translating business priorities into effective plans, disciplined execution, and measurable results. This role partners closely with senior leaders and cross-functional teams to drive business performance, improve operational effectiveness, optimize resources, and support informed decision-making.  The Director will play a key role in business planning, bringing together operational, financial, and market insights to identify opportunities, solve complex business challenges, and ensure organizational priorities are successfully executed.

This leader will champion continuous improvement, establish meaningful performance measures, and help strengthen how the business operates and delivers value to customers.  
** Key Responsibilities*
* * Lead business operations and planning activities, aligning priorities, resources, and execution with strategic objectives, key milestones, and financial goals.
* Partner with Finance and senior leadership to deliver analytics, forecasting, performance reporting, and actionable insights that support business decisions.
* Establish and monitor key performance indicators and operating metrics, identifying trends, risks, opportunities, and areas for improved business performance.
* Identify and lead process improvement and change initiatives that increase operational efficiency, optimize resources, and support scalable growth.
* Build strong partnerships across global functions, operating units, corporate teams, and customers to drive alignment and successful execution of business priorities.
* Contribute to strategic planning and cross-functional initiatives, including new products and business opportunities, go-to-market programs, sales and marketing initiatives, and customer service models, while representing the business in key leadership forums.  
** Required Qualifications*
* * Significant experience in business operations, business planning, strategy, finance, commercial operations, or a related discipline within a complex organization.
* Demonstrated ability to translate business strategy into operational plans and drive execution across multiple functions and stakeholder groups.
* Strong financial and analytical acumen, including experience with forecasting, performance metrics, business analytics, and developing data-driven recommendations.
* Proven ability to lead complex, cross-functional initiatives, drive continuous improvement, and effectively navigate organizational change.
* Strong executive communication, presentation, and influencing skills, with the ability to develop business cases and build trusted relationships with senior leaders and key stakeholders.
* Demonstrated leadership capabilities, including coaching and developing teams, solving complex business problems, managing competing priorities, and delivering results in a fast-paced environment.  
** Preferred Qualifications
*** N/A  #LI-DM1  
** What’s in it For You?**
* ** Hybrid Work Model:
** We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
* ** Flexibility & Work-Life Balance:
** Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8…