Remote Zendesk Automation & AI Operations Lead
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-11-04
-
Business
AI Business & Operations, AI Evaluation
The Wisconsin Foundation and Alumni Association (WFAA) seeks a Service Operations Automation Administrator to own Zendesk end-to-end—configuration, governance, and continuous improvement—while leading AI-enabled operational efficiencies for IT Infrastructure and Security. This role partners with stakeholders to optimize self-service, data quality, and agent productivity across environments.
Remote-friendly with periodic travel to Madison; eligible states include AZ, CO, IL, IA, NE, NM, NY, TX,
Join us at Wisconsin Foundation and Alumni Association (WFAA) as our next Remote Zendesk Automation & AI Operations Lead in Madison, WI, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Zendesk Automation & AI Operations Lead role in the description above.
We appreciate your interest in this position.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).