Growth Strategy & Operations Manager

Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Growth Strategy & Operations Manager will serve as the strategic lead for portfolio orchestration across Docusign's AI-first GTM experimentation engine. Reporting to the Director, Sales Development Strategy & Operations, this role connects where we are today to where we need to go by aligning the Prospecting Science experiment portfolio, pipeline impact, and resourcing. You will translate experiment-level results into enterprise-level narratives, ensure resources are focused on the highest-impact motions, and act as the primary link between Prospecting Science and broader GTM strategy forums.

This is a high-visibility role that partners daily with senior leaders across Sales, Marketing, DTS, and Finance.

This position is an individual contributor role reporting to the Director, Strategy & Operations - Sales Development.

• Own and maintain a living portfolio prioritization framework (expected pipe value x probability of success x speed-to-scale + resource cost) that ranks all active and proposed experiments against the FY27 pipeline ambition
• Define and enforce stage-gate criteria for experiment progression (Discover > Plan > Run > Scale), including quantitative thresholds for kill, pivot, iterate, and scale decisions
• Draft Steer Co narratives, ELT investment memos, and Q  decks that connect experiment-level performance to enterprise outcomes (CW, productivity, AI reinvestment thesis)
• Build scenario models and program resource allocation recommendations (for example, "what if we shift 30% of outbound to agentic agents") with quantified pipe/CW impact and confidence intervals
• Serve as the GTM integration point for Prospecting Science, ensuring experiments inform and are informed by AOP planning, Growth pods, ICP/routing decisions, compensation design, and coverage models
• Partner with the operating model lead to evolve ceremonies, Jira workflows, and intake processes as the program scales from 20 to 50+ experiments
• Produce quarterly portfolio rebalance recommendations that identify which experiments to accelerate, which to sunset, and where new bets should be placed
• Collaborate with DTS and GDA leads to ensure measurement infrastructure and attribution methodology are correctly translated into strategic decisions
• Represent Prospecting Science in cross-functional GTM forums (AOP, Growth pods, Commercial/Enterprise programs) so the core team can focus on execution

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

• 8+ years of experience in management consulting (MBB or equivalent), corporate strategy,…