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Senior Tier-1 CSM - Remote FinTech

Remote / Online - Candidates ideally in
Milwaukee, Milwaukee County, Wisconsin, 53201, USA
Listing for: Eltropy Inc.
Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 145000 - 175000 USD Yearly USD 145000.00 175000.00 YEAR
Job Description & How to Apply Below
Position: Senior Tier-1 CSM - Remote FinTech Growth

Eltropy is seeking a strategic Tier-1 Customer Success Manager to manage a portfolio of ~20 high-impact financial institution customers, including top-tier credit unions and community banks. You will partner with executives to deliver transformative outcomes via our AI-powered communications platform, driving retention, growth, and overall satisfaction.

Role includes leading onboarding, adoption, and strategy discussions, with up to 25% travel.

The Senior Tier-1 CSM
- Remote Fin Tech Growth position in the Management & Operations, Sales field is open for applications.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Tier-1 CSM
- Remote Fin Tech Growth role in the description above.

We appreciate your interest in this position.

Position Requirements
10+ Years work experience
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