Cloud Marketplace and Partner Operations Specialist

Job :

# of Openings: 1

Job Location s:
Remote
- Colombia

Category:
Sales
- Operations

Location: Remote
- Colombia Work Model: Remote Contract Type: Indefinite

You are a detail-oriented operations professional with hands-on experience in cloud marketplace platforms, co-sell programs, and hyperscaler incentive administration. You thrive in fast-paced environments, take ownership of complex operational workflows, and bring a continuous improvement mindset to everything you do.

• AWS Marketplace, Microsoft Azure Marketplace & Google Cloud Marketplace
• Work Span
• Salesforce
• Power BI / Tableau
• Tackle.io / Labra

• Maintain and coordinate Hyland's listings across AWS, Microsoft Azure, and Google Cloud Marketplaces, ensuring accuracy of descriptions, pricing, categorization, and supporting documentation aligned to product launches and go-to-market activities.
• Execute end-to-end operational processes for private offers, standard marketplace transactions, renewals, and co-sell opportunities in partnership with Deal Desk, Revenue Operations, Finance, and Legal.
• Perform monthly marketplace revenue reconciliation, invoicing validation, transaction reporting, and issue resolution with Finance and operational stakeholders.
• Administer hyperscaler incentive and funding programs - including submissions, documentation, deadline tracking, utilization reporting, and reconciliation - while maintaining audit-ready records and controls.
• Administer Work Span, including user access, configuration, data quality, operational support, and process documentation, while coordinating integration and automation improvements with IT and Salesforce delivery teams.
• Develop and maintain dashboards and recurring reports for marketplace transactions, co-sell activity, incentive submissions, and funding utilization - analyzing data to identify gaps and recommend process improvements that reduce manual effort and strengthen controls.

• 4-6 years of experience in cloud marketplace operations, sales operations, partner operations, co-sell operations, or incentive and funding program administration
• Direct experience administering listings or transactions within AWS Marketplace or Microsoft Azure Marketplace
• Experience administering Work Span, Tackle.io, Labra, or an equivalent co-sell or marketplace platform
• Experience with Salesforce and data-visualization tools such as Power BI or Tableau
• Proven ability to develop operational dashboards, KPIs, and recurring reports that support business decision-making

• Experience with AWS Partner Network, AWS ACE, Microsoft Partner Center, or comparable hyperscaler partner platforms
• Relevant AWS or Microsoft partner or cloud certification
• Experience with marketplace transaction processes including private offers, contracts, renewals, invoicing, or revenue reconciliation
• Experience administering market development funding, co-sell, or partner funding programs including submission, tracking, and reconciliation
• Strong analytical mindset with the ability to identify process gaps and recommend scalable operational improvements

Hyland is the pioneer of the Content Innovation Cloud, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit

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