Business Process Associate

The Opportunity:

The Global Business Process Management Group is looking for a Business Process Associate to support business process improvements aligned with Global Business Private Group (PCG) goals. The Business Process Associate partners with Business Process Analyst, Program Managers, business stakeholders, and technology teams to support project execution, documentation, testing, and process improvement initiatives. This role provides an opportunity to develop foundational business analysis and project management skills whole contributing to solutions that improve operational efficiency and the experience of both internal and external clients.

The Day-to-Day:

Support Business process Analysts and Program Managers in the execution of business process improvement initiatives

Collaborate with business and technology partners to gather information, document requirements, and support project deliverables

Assist and maintain documentation processes, workflows, procedures, and project plans

Support User Acceptance Testing (UAT), test planning, test execution, defect tracking, and post-production validation

Create and maintain training materials, user guides, and process documentation to support business and technology changes

Assist in researching business problems, gathering data, and identifying opportunities for process improvements

Participate in project meetings, document action items, and follow up on assigned tasks

Support change management activities, including communication, documentation, training, rollout preparation and conduct hypercare in production

Learn Agile and Scrum methodologies while supporting user story writing, refinement, backlog activities, and project delivery

Build knowledge of Global PCG business processes, systems, and operational workflows while progressively taking on additional responsibilities

Your

Qualifications:

1+ years of experience in a role focused on the execution of business process improvement initiatives

Experience with project tracking software such as Confluence or Jira High level of attention to detail

Ability to adapt to changes in a fast paced, team environment

Excellent communication skills

Ability to prioritize workload and manage time across various tasks

Proficient in Microsoft Office software

Bachelor's degree or equivalent combination of education and experience required

Why Fisher Investments:

We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:100% paid medical, dental and vision premiums for you and your qualifying dependentsA 50% 401(k) match, up to the IRS maximum
20 days of PTO, plus 10 paid holidays

Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care

This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.

FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER