Federal Program Operations Manager

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Executive Full Time Management DC, US

Harkcon, Inc. is a service-disabled veteran-owned small business that helps federal organizations improve workforce performance, strengthen programs, modernize processes, and manage complex mission-support activities. We value sound judgment, clear communication, accountability, and practical solutions that help customers accomplish their missions.

We are seeking a P
rogram Operations Manager to coordinate planning, reporting, communications, workflow, and organizational support for a federal mission-support office. This role requires an organized manager who can connect day-to-day execution with leadership priorities and keep multiple projects, data calls, decisions, and stakeholders moving.

Location
: This position is primarily at federal customer facilities in Norfolk, Virginia, and Washington, DC.Remote work or telework is subject to government approval and is not guaranteed.

*** This position is contingent upon award of a contract to Harkcon***

Key Responsibilities

• Manage an integrated portfolio of operational, workforce, training, policy, and organizational-support activities.
• Develop work plans, schedules, action trackers, risk logs, decision records, performance measures, and recurring management reports.
• Coordinate leadership data calls, taskings, briefings, correspondence, meeting support, and follow-up actions.
• Facilitate planning sessions, working groups, after-action reviews, and process-improvement workshops.
• Analyze organizational processes, workload, roles, handoffs, and information flows; recommend changes that improve accountability and timeliness.
• Prepare executive summaries, decision papers, presentations, status reports, dashboards, and stakeholder communications.
• Maintain shared work spaces, document repositories, calendars, templates, and version-controlled program records.
• Coordinate with financial, acquisition, training, human-capital, information-technology, and operational stakeholders.
• Monitor deliverable quality and ensure products are complete, accurate, timely, and appropriate for the intended audience.
• Support division leadership and education-program managers with planning, coordination, analysis, and administrative requirements.
• Prepare and edit weekly division reports and maintain oversight of assigned projects, milestones, and actions.
• Coordinate support to project managers and senior analysts across education and professional-development initiatives.
• Support programs involving tuition assistance, credentialing, advanced education, apprenticeships, and civilian career development.

Required Qualifications

• Four-year degree from an accredited college or university. Preferred fields include Business, Education, Public Administration, or a related discipline.
• At least three years of experience in project management, project support, analysis, or administrative functions related to education or training programs.
• Demonstrated experience in data analysis, report development, task tracking, and collaborative work within a team or interagency environment.
• Experience supporting senior leaders through planning, reporting, task management, meeting facilitation, and decision support.
• Demonstrated ability to organize concurrent assignments, establish priorities, and follow actions through completion.
• Strong writing, editing, briefing, facilitation, and stakeholder-management skills.
• Proficiency with Microsoft Office, Teams, SharePoint, Excel, and PowerPoint.
• Ability to work effectively with geographically dispersed teams and changing priorities.
• Ability to meet…