Remote Senior Customer Analytics & Renewal Lead
Phoenix, Maricopa County, Arizona, 85001, USA
Listed on 2026-11-06
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Business
Customer Success Management, Business Intelligence
Ladders is seeking a Senior Customer Analytics Director to lead customer-focused analytics informing renewal strategy, retention planning, and executive decision-making. You will partner with Finance, Customer Success, and cross-functional teams to turn complex data into clear insights and actionable business narratives.
The role shapes customer health scoring, variance analysis, and reporting frameworks that improve visibility into recurring revenue and Net Retention Rate, with remote work
This posting is for the Remote Senior Customer Analytics & Renewal Lead role at Ladders, based in United States.
We would love to welcome a new Remote Senior Customer Analytics & Renewal Lead to our organisation in United States.
For the Remote Senior Customer Analytics & Renewal Lead position at Ladders, we are reviewing applications now.
Step into the Remote Senior Customer Analytics & Renewal Lead role at Ladders in United States and grow with us.
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