Operations Project Manager

We’re not just behavioral health people— we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Founded by emergency room psychiatrists Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. We embrace change and innovation, striving to find better ways to fulfill our mission.

We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

The Operations Project Manager supports the planning, coordination, and delivery of cross-functional healthcare and clinical operations initiatives across Connections Health Solutions' (CHS) behavioral health crisis network. The Operations Project Manager works closely with clinical, operations, IT, and vendor stakeholders to move initiatives from intake all the way through close. You'll be responsible for managing scope, schedule, budget, risk, and change, while keeping leaders in the loop through clear, concise reporting.

This is a hands‑on role with a good amount of administrative and coordination responsibility, including maintaining project documentation, plans, trackers, schedules, and dashboards; and helping build out the standards, templates, tools, and reporting practices for a growing PMO. By applying structured project management discipline (PMI/PMBOK), this role helps ensure initiatives launch on time and with expected quality/ROI across multiple sites and deliver measurable operational and patient‑care outcomes.

• Oversee multiple, concurrent initiatives from planning through implementation coordinating with internal teams and outside vendors to hit milestones.
• Develop comprehensive project plans and workplans that outline objectives, milestones, timelines, and resource needs, scaled to the size and complexity of each initiative.
• Keep initiatives on track so they finish on time and deliver intended impact, quality and ROI.

Ensure work stays compliant with healthcare regulatory, privacy (HIPAA), and organizational standards.

• Provide administrative and coordination support to keep initiatives organized and on track.
• Maintain project documentation, action-item and issue logs, status trackers, meeting notes, and shared project files.

• Support the build and maturation of a newly forming Project Management Office.
• Support process improvement and change adoption across sites.

• Manage scope and change control, documenting change requests and securing the right approvals for material changes to timeline, cost, or ROI.

• Proactively spot and address project risks and issues, putting solutions in place to keep initiatives on schedule and within budget.

• This is a fully remote position in these states:
  Bachelor’s degree in Business Administration, Healthcare Administration, Project Management, or a related field, or equivalent relevant experience.
• 5+ years of experience in project coordination, project/program management, operations support, or process improvement,…