Junior CRM & Automation Consultant

At Sention, we engineer predictable, scalable growth for B2B companies by unifying marketing, sales and technology into a single, high-performance “Revenue Engine.” Born from the frustration of seeing great businesses hamstrung by siloed processes, we combine the precision of systems architects with the strategic vision of business consultants to turn chaotic operations into machines of sustained revenue

This is a remote position.

We are seeking a Junior CRM & Automation Consultant to collaborate closely with our Senior Developer. You will help implement, configure and support client solutions across several CRM and automation platforms, and you will lead day-to-day training and adoption with client teams.

You will work with tools such as Zoho CRM, Go High Level, Hub Spot and Salesforce, plus automation platforms like Zapier, Make, n8n or Zoho Flow. Your focus is execution: turning clear designs into stable systems, keeping them running smoothly and helping clients use them correctly.

This is a fully remote role. You must be based in a country whose time zone is between UTC+3 and UTC+8, to ensure sufficient daily overlap with the core technical team. Contract type is full time independent contractor. You will not do web dev elopment in this role.

• Configure, maintain, and support CRM environments, with a strong focus on Zoho One and Zoho CRM
• Build, maintain, and monitor automations and integrations
• Implement Zoho CRM Widgets, Client Scripts, and Deluge functions
• Work with third-party APIs, including Invoke URL logic
• Prepare, clean, and migrate data across systems
• Document configurations, automations, and processes clearly and consistently
• Support users post-launch and troubleshoot production issues
• Deliver remote training sessions in English and Spanish
• Keep project management tools up to date so progress, risks, and priorities are always visible

1 to 3 years of hands-on experience in CRM support, configuration, and maintenance (not just end-user usage)

Experience working in an agency, consulting, Rev Ops, sales ops, or marketing ops environment

Practical experience administering and supporting at least two CRMs, with Zoho CRM being mandatory

Zoho-Specific (Very Important)

• Strong experience with Zoho One, especially Zoho CRM
• Hands-on experience with:
  Zoho CRM Widgets,Zoho CRM Client Scripts, Deluge scripting

• Strong understanding of third-party API integrations inside Zoho CRM
• Comfortable working with JSON payloads, API documentation, and response handling
• Ability to read, modify, and write Deluge functions following patterns defined by a Senior Developer

• Embedded UI customizations

• Practical experience with at least one automation platform:
  Zapier,Make, n8n, Zoho Flow
• Experience building and maintaining production-grade automations

• Junior-level Python skills: able to read, understand, and modify scripts; write small utilities
• Experience using a project management tool (Zoho Projects, Jira, Click Up, Asana, etc.) as the single source of truth
• Strong discipline in documentation, naming conventions, and system cleanliness

• One language (English or Spanish) at a native level, the other at full professional proficiency.
• Must be able to run client training sessions and write documentation in both languages

• Highly organised, detail-oriented, and process-driven
• Comfortable following established standards and receiving feedback
• Reliable, consistent, and accountable in a remote environment

• Experience beyond CRM within Zoho One:
  Zoho Projects, Zoho Books, Zoho Desk, Zoho Analytics, Zoho People
• Experience building small…