Vice President, Product — Solutions; IAM X

Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The VP of Product for Solutions owns Docusign's line-of-business and vertical solutions built on the IAM platform: IAM for Sales, Procurement, HR, and CX, along with the partner-led vertical offers that extend them. This is the outward-facing half of product. Your mandate is to win the buyer, department by department, and take these solutions from early bets to repeatable, adopted, revenue-generating products.

You will lead an empowered, fast-moving organization operating in a two-in-a-box model with Engineering. Your teams assemble world-class experiences on top of the shared platform rather than rebuilding it. Success is measured in adopted deployments and engaged usage, not launches.

This position is a people manager role reporting to the Chief Product Officer.

Responsibility

• Own the IAM-for-X portfolio strategy and roadmap across Sales, Procurement, HR, and CX, and adjacent line-of-business workflows

• Define the vertical strategy and its partner-led motion, enabling systems integrators and vertical ISVs to build healthcare, real estate, financial services, and public sector solutions on Docusign schemas and obligation libraries

• Tier the portfolio with discipline: decide which solutions we resource directly, which go partner-led, and which we stop

• Drive solution-specific user experience, packaging, and integrations into each function's system of record (CRM, ERP, procurement, and HRIS platforms)

• Establish and scale a forward-deployed engineering motion that manufactures the first reference wins and templatizes them for repeatable deployment

• Partner tightly with the field and go-to-market leadership; carry engaged-usage goals, not just bookings, and align solutions to how customers buy

• Consume the shared platform, Iris AI services, eSignature core, and the agreement repository rather than forking them; push requirements back into those teams

• Build and lead a flat, empowered organization of product leaders operating in two-in-a-box with Engineering and Design

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 12+ years of experience in product management, including senior leadership of a product organization at scale

• Experience taking a domain, line-of-business, or vertical product from early stage to meaningful, measurable adoption

• Experience building and leading product teams in a SaaS or enterprise software business with a clearly defined buyer

Preferred

• Deep domain fluency in at least one target function: sales operations, procurement, HR, or customer experience

• Track record building partner and ecosystem…