Sales Operations Coordinator

Informa Markets , a division within Informa, creates global platforms for industries to trade, innovate and grow. We organise over 450 large-scale branded and transaction-led events in over a dozen specialist markets. These are typically not-to-be-missed live and on-demand B2B events where industries convene and people gather to do business.

We also provide data and digital content, as well as year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads.

This role is based in our Boulder, CO office.

The Sales Operations Coordinator is a proactive and meaningful role in executing operational strategies related to media and event sales processes. You will actively contributes to our knowledge and use of the CRM platform, and serves as a solid understudy to all things that the Sales Operations Manager role entails. You will also lead the renewal process for our mid-size trade show.

• Coordinates with Account Managers to assure proper sales contract construction and appropriate use of pipeline tools.
• Exercises some administration privileges in Salesforce (reassignment of accounts, merging records, approving sales contracts, etc.)
• Assigns incoming leads to Account Managers as appropriate based on territory assignments.
• Assures accurate systems reporting of revenue by brand, product and by Account Manager
• Works with other departments (Accounting, Marketing, Marketing Services, etc.) on any sales-related needs and requests.
• Manages ad hoc projects as needed such as: wait list for sold-out shows, FROR and hold tracking for sponsor ships and media.
• Holds weekly one-to-one meetings with Sales Operations Manager to communicate progress and identify ongoing needs. Attends and actively participates in weekly sales meetings.
• Perform any other duties commensurate with the grade and level of responsibility.

• Plays a significant but supporting role in exhibitor rebook projects, to include pulling customer points, arranging the priority placement customer schedule, confirming contract and CRM readiness for future events, works with marketing around all exhibitor communication about the renewal process and manages the operation of the on-site sales office including workforce training.

• Strong attention to detail and proactive behavior and attitude
• Happy disposition, with ability to communicate honestly and with respect. Ability to select the appropriate form of communication for a given situation.
• Seek to understand mentality with a competitive spirit.
• Speaks and writes clearly and fluently in English to both individuals and groups
• Computer literate and experienced in the use of Microsoft Office Suite, including Word, PowerPoint, and Excel
• Familiarity with CRM systems, preferably Salesforce
• Excellent verbal and written communications skills
• Be self-directed; identify and manage multiple priorities.
• Able to travel for multi-day, overnight stays several times per year.
• Understanding of B2B media and/or tradeshow sales
• Experience working with sales professionals

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at

Our benefits include:

• Great community: …