Senior Director of Operations

Premier Sotheby’s International Realty is seeking an experienced real estate operations professional to support the continued success and growth of our luxury brokerage across Florida and North Carolina.

Reporting to the President and CEO, the Senior Director of Operations will work closely with managing brokers, office administrators and core department leaders to support the company’s day-to-day operations, implement company initiatives, support consistent standards and practices and provide performance and market analysis to support business decisions.

This position will be expected to build strong working relationships throughout the company and carry out their responsibilities in a manner that reflects Premier’s culture, standards and commitment to elevating the lives of all we serve.

• Work closely with the President and CEO and leadership team to support the operations of the company’s sales offices and supporting departments.
• Serve as a resource and liaison between the sales offices and home-office departments, including Accounting, Human Resources, Information Technology, Marketing, Relocation, Growth, Advisor Engagement, New Development, Rentals and Trusted Partners.
• Evaluate existing practices and identify opportunities to improve efficiency and support.
• Manage the planning and execution of initiatives, seeing them through to completion and addressing issues along the way
• Develop and maintain reporting and analysis of performance, market conditions, sales trends and market activity.
• Maintain and manage office lease records, track key dates and coordinate renewals and other lease-related matters.
• Support the President and CEO in evaluating and implementing strategic growth opportunities.
• Maintain and coordinate updates to policies and procedures, forms and operating standards.
• Assist in monitoring changes in real estate laws and regulations and coordinate necessary changes to forms and practices.
• Work with affiliated business partners to support their initiatives and strengthen collaboration across the company.
• Other projects and responsibilities as assigned

• Experience in residential real estate brokerage operations, preferably within a large, multi-office company.
• Active Florida real estate license is preferred.
• Valid Driver’s license with the ability to travel within our regions
• Experience identifying opportunities for operational improvement, developing practical solutions and implementing company wide initiatives and business growth strategies.
• Strong analytical skills and proficiency with reporting tools, spreadsheets and real estate market data.
• Familiarity with, or a willingness to learn and apply, artificial intelligence applications and emerging technologies that support business operations.
• Strong communication and interpersonal skills, with the ability to work effectively with senior leadership, managing brokers, advisors and employees.
• Sound judgment, discretion and the ability to manage multiple priorities independently.