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Senior Operations Engineer, CX; Fully Remote

Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, USA
Listing for: Quo
Full Time, Remote/Work from Home position Listed on 2026-11-09
Job specializations:
Salary/Wage Range or Industry Benchmark: 130000 - 180000 USD Yearly USD 130000.00 180000.00 YEAR

Job Description & How to Apply Below

Position: Senior Operations Engineer, CX (Fully Remote)
Location: New York

  • Design and build AI-enabled tools for CX operations.
  • Lead high-impact initiatives from discovery to iteration.
  • Partner cross-functionally for scalable technical solutions.

Requirements:

  • 5+ years in operations engineering or related fields.
  • Strong systems thinking and experience with AI and automation.
  • Practical work with REST APIs and LLMs.
  • Equity and extensive medical coverage.
  • Monthly lifestyle stipend and flexible PTO.
Quo

Quo provides an AI-powered platform that brings calls, texts, and customer information together for small businesses. Trusted by more than 120,000 companies, it is remote-first with a fast-moving, determined culture.

We have an opening for a Senior Operations Engineer, CX (Fully Remote) in United States within Management & Operations, IT & Technology.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Position Requirements

10+ Years work experience
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