Manager, Payer Advisory Services - Remote

Improve the lives of others while Caring. Connecting. Growing together.

Job Description
- Manager, Payer Advisory Services
- Remote (2385027)

Manager, Payer Advisory Services
- Remote - 2385027

Optum Insightis improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deepexpertisein the industry and innovative technology empower us to help organizations reduce costs while improving risk management,quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring.

Connecting. Growing together.

This Manager position is within Optum's AI-first consulting organization and sits on the business advisory and consulting side of the organization, rather than within a technology development or engineering function.
In this role, you will serve as a trusted advisor to health plan clients, helping them define business needs, evaluate technology-enabled solutions, and lead large-scale transformation initiatives. You will work closely with client business leaders, operational stakeholders, product teams, and technology organizations to ensure solutions align with strategic objectives and deliver measurable business value.

The ideal candidate brings a combination of healthcare payer operations expertise, consulting experience, stakeholder management skills, and familiarity with payer platforms and technologies. While this role requires an understanding of technology capabilities and system implementations, it is focused on business transformation, strategic advisory services, operational improvement, and client delivery leadership rather than software development, engineering, or technical architecture.

You’llenjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

• Lead consulting projects, programs, and work streams related to payer systems and applications, including implementations, migrations, modernizations, and optimizations
• Translate business objectives into actionable plans and partner with technology teams to enable successful execution
• Act as the bridge between business stakeholders and technical teams, ensuring business requirements, operational goals, and client objectives are clearly understood and achieved
• Advise clients on operational, process, and technology-related decisions that drive business outcomes and organizational transformation

• Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement
• Evaluate emerging AI and technology trends to inform business strategies, solution design, and innovation opportunities

• Develop and manage engagement plans, work breakdown structures, governance materials, delivery tools, budget tracking, and forecasting activities needed to execute high-quality client work
• Plan, orchestrate, and facilitate client meetings, including requirements discovery sessions, business workshops, solutioning discussions, and workstream reviews

• Apply critical thinking, business acumen, and consulting methodologies to diagnose client challenges, identify root causes, and develop practical solution options
• Partner with technology teams to evaluate system capabilities and implementation approaches while maintaining accountability for business outcomes
• Document recommendations and solution options in executive-ready formats…