Fully Remote Management & Program Analyst, Call Center

Veterans Benefits Administration in the National Call Center seeks a Management Analyst to work with internal customers on operational matters, evaluating efficiency and effectiveness of RCC operations related to benefits delivery to Veterans.

You will conduct data studies, produce reports and dashboards, analyze trends, support budget estimates, and coordinate data from Cisco, CRM UDO, NICE, Salesforce and WFM systems to inform management decisions.

The Fully Remote Management & Program Analyst, Call Center role at Veterans Benefits Administration is now open for applications in IN, United States.

We are currently recruiting a Fully Remote Management & Program Analyst, Call Center for our team in IN, United States.

This is a genuine opening to take on the Fully Remote Management & Program Analyst, Call Center role at Veterans Benefits Administration.

As a Fully Remote Management & Program Analyst, Call Center, you will play an important part at Veterans Benefits Administration in IN, United States.