Head of Product

We're looking for an experienced product leader to help us deliver our ambitious plans for 2027 and beyond. You'll help us scale our practices, embed good product culture and both train & hire into the product team. Working closely with engineering you'll meet the needs of our internal stakeholders and customers, bringing ideas to life as effective software products.

• Line managing product managers & senior designer. You'll run regular 1:1s, set clear expectations, give feedback, and work with each person to develop their skills and progress their careers

• Hiring and onboarding new team members. You'll help build job specs, interview candidates, and make sure new starters are set up for success

• Growing our product practices as a scale-up organisation, setting clear lines of communication and advocating for iterative design & development

• Building relationships with service teams, helping stakeholders understand technical constraints, and finding ways to make collaboration smoother

• Directing the product roadmap in conjunction with the management team, taking feedback from other departments and communicating priorities

• Helping product managers keep everybody up to date with the state of their projects, whilst managing their own time and reducing context switching

• Removing bottlenecks - technical, process or organisational - that slow the company down

• Creating visibility for your team's work - whether that's presenting at engineering round tables, contributing to company-wide updates, or helping team members showcase what they've built and learned

• Directly product managing one area, using this as a guiding light to shape your team

• Joining customer calls with success and sales teams to understand user challenges first-hand and shape potential solutions

• Writing requirements documents, liaising with engineering leads, and advising design processes

• Making sure delivery ownership is clear across squads, working with engineering leads to monitor and act on product performance

• Scoping new projects realistically, risks are identified early, and commitments are credible

• Solving problems with ambiguity during design, managing trade-offs and setting reasonable expectations on what to deliver now versus later

• 24 days holiday (excl. bank holidays). Increasing to 26 days after 3 years, an additional day each year thereafter up to 30 days per year.
• 24/7 counselling advice and information line + 6 private therapy sessions.
• Work from abroad for up to 4 weeks a year after 1 year of employment.
• Access to our employee discounts with over 3,000 exclusive discounts and offers.
• Company pension contributions (with access to increased company pension contribution after 3 years of employment).
• Access to a private practising UK GP plus contributions to annual eye tests & flu jabs.
• £360 allowance for home office desk and chair for remote working.
• Work from home opportunities (maximum 3 days per week).
• Monthly team lunches and quarterly all-company socials.

You are an experienced product leader, who has worked to deliver great products in collaboration with engineering, sales and customer teams You’ve had a strong impact on product leadership, and been able to shape processes to improve the team’s delivery - you can point to how you achieved this and are keen to do it again You know product craft well and can advocate for best practices, applying them pragmatically to existing organisations.

You’ve built or reshaped product practices from a low base, and are energised by doing that without needing established structure around you You know how to grow people’s capabilities in their product craft, supporting hands-on to show what good looks like You encourage teams to own their work long term, treating security and performance as requirements rather than afterthoughts You’re comfortable influencing senior stakeholders and holding a position when the evidence supports it, including saying no to work that doesn’t serve the strategy