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Transformation Engagement Manager

Remote / Online - Candidates ideally in
Alpharetta, Fulton County, Georgia, 30004, USA
Listing for: Crawford & Company
Full Time, Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • Business
    Change Management, Operations Management
Salary/Wage Range or Industry Benchmark: 130000 - 190000 USD Yearly USD 130000.00 190000.00 YEAR

Job Description & How to Apply Below

Transformation Engagement Manager

Remote Anywhere in the U.S. Travel Required

Are you passionate about driving business transformation and solving complex challenges? We're seeking a Transformation Engagement Manager to lead strategic, cross-functional initiatives that improve business performance, operational effectiveness, and client and employee experiences.

What You'll Do
  • Lead enterprise transformation and process improvement initiatives.
  • Partner with executives and business leaders to identify opportunities and deliver sustainable solutions.
  • Analyze business performance, define future-state processes, and drive measurable results.
  • Lead cross-functional teams through change, innovation, and continuous improvement.
  • Develop and mentor a team of transformation professionals.
  • Utilize data, financial insights, and business metrics to support decision-making and value creation.
What We're Looking For
  • Bachelor's degree or equivalent experience.
  • 7+ years of experience in business transformation, consulting, operational excellence, or related fields.
  • Strong leadership, executive communication, and stakeholder management skills.
  • Experience leading complex, cross-functional projects and teams.
  • Strong analytical, financial, and problem-solving capabilities.
Location & Travel

Remote Anywhere in the United States

Travel:
Travel required based on business needs and project engagements.

Why Join Us?
  • Fully remote anywhere in the U.S.
  • High visibility with executive leadership
  • Opportunity to shape business strategy and drive meaningful impact
  • Collaborative, innovative, and growth-focused environment
  • Bachelor's degree in Business Administration, Operations Management, Finance, Engineering, or a related field.
  • Equivalent work experience will be considered.
  • 8 or more years of progressive experience in Business Transformation, Operational Excellence, Management Consulting, Program Delivery experience, or a related discipline
  • 4 or more years leading complex, cross-function initiatives
  • Personal responsibility for leading the implementation and governance of two or more complex, cross-functional initiatives from planning through stabilization and transition to business ownership
  • Experience using data-driven strategies, performance measures, and business insights to improve operational performance and confirm results.
  • Demonstrated ability to lead multidisciplinary teams and influence executives and stakeholders in a complex, matrixed organization.
  • Strong project management skills developed through managing cross-functional engagements or projects, including scope, resources, timelines, dependencies, risks/controls, and outcomes.
  • Demonstrated experience directly managing and developing employees, including performance management, coaching, capability building, and assignment of resources across complex initiatives.
  • Ability to assess and redesign processes, delivery models, procedures, and workflows to improve business performance.
  • Strong analytical and financial acumen, including data analysis, KPI design, business case development, benefits measurement and value realization identification.
  • Skilled in stakeholder and executive facilitation, interviewing, negotiation, and conflict resolution.
  • Excellent written, verbal, and executive communication skills, including procedure writing, storytelling, and presentation development.
  • Proficient in Business Process Model and Notation (BPMN) process documentation standards, with experience doing walk throughs of complex end-to-end processes.
  • Strong problem-solving and root cause analysis skills, with the ability to connect issues across processes, people, technology, data, risk, and controls.
  • Experience leading issue remediation and aligning policies, procedures, processes, and operational requirements.
  • Ability to support workflow automation, tool adoption, knowledge management, and sustainable implementation.
  • Ability to develop solutions to complicated issues using abstract thinking in new or complex situations.
  • Build trust, anticipates the impact of change on stakeholders, and provides the guidance and support needed to promote readiness, engagement, and sustained adoption.
  • One or more relevant certifications, such as PMP, Lean Six Sigma, or a comparable certification in project management, process improvement, transformation, or change management is preferred.
  • Occasional travel and participation in meetings or implementation activities outside standard business hours may be required based on engagement needs.
  • Conduct thorough analyses of…
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