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Senior Service Designer – Customer Journeys Lead; FinServ

Remote / Online - Candidates ideally in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: Logic Managed Services
Per diem, Remote/Work from Home position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 92000 - 129000 GBP Yearly GBP 92000.00 129000.00 YEAR

Job Description & How to Apply Below

Position: Senior Service Designer – Customer Journeys Lead (FinServ)
Location: Stoke-on-Trent

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. This home-based role requires expertise in journey mapping and experience in financial services or regulated sectors. Key responsibilities include leading design initiatives and collaborating with stakeholders to enhance customer journeys. Ideal candidates will possess strong analytical skills, a relevant degree, and a portfolio showcasing their problem-solving approach.

This long-term contract opportunity offers flexible day rates.
We are seeking a motivated Senior Service Designer – Customer Journeys Lead (Fin Serv) to join Logic Managed Services in United Kingdom. We aim to respond to suitable candidates as soon as possible. Full responsibilities and requirements are described in the listing above. Learn more about the Senior Service Designer – Customer Journeys Lead (Fin Serv) role in the description above.

Position Requirements

10+ Years work experience
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