Senior Associate, Business Operations & Analytics

Jerry.ai is a Series C, YC-backed tech startup with 5M+ customers and $240M in funding. Founded in 2017, product launched in 2019, and achieved profitability in 2024.

Your car, home, and motorcycle aren't just purchases, they're the physical embodiment of the life you've worked hard to build. Yet the experience of owning them is stuck in the 90s. Every step of the journey — buying, insuring, maintaining, repairing, selling — is fragmented, complicated, and expensive.

Imagine having a trusted friend in your pocket who takes care of everything: they find you the right car or home at the right price, lock in the best insurance rate without you lifting a finger, remind you before that service appointment turns into an expensive repair, and help you sell at the best price when the time is right. That friend is Jerry.

We are building the first AI-powered advisor to manage all your physical assets. We started with your car in 2019, now we’re expanding into new verticals (e.g. home, motorcycle, RV, boat).

Our Business Operations & Analytics team has been a force multiplier and accelerant to our business that has helped us reach these pivotal milestones in spite of headwinds and within a highly competitive market. They are a team of former McKinsey, BCG and Bain consultants who drive data & insights, and inform decision-making across every corner of our business. They are analytical powerhouses and first principles problem solvers who push forward our most important initiatives across product, growth, tech, and operations.

Every business unit has a Business Operations & Analytics team member embedded within it — someone who doesn't just run analyses and build dashboards, but shapes what questions we should ask, what data to pull, what conclusions to draw, what decisions to make, and then drives our teams towards our next goal: go from 5M to 50M customers and become a $10B business in the next 4 years.

As our business continues to expand, there is growing demand for more Business Operations & Analytics team members. We are hiring 2-3 people to drive impact in these areas:

• Growth Marketing

• Product Development

• Strategic Partnerships

You may see job ads for this role at different job levels. Our priority is finding the right people, we can be flexible with job title/leveling.

• No slides: If you've worked in consulting, you know what it feels like to be up at 3am reformatting a deck. That doesn't exist here. The only work that gets done at Jerry is work that will materially change the trajectory of our business — an important product, a new growth channel, a key metric, a critical partner relationship, etc.

• No corporate fluff: The Business Operations & Analytics team is 14 insatiable learners who care deeply about solving difficult problems and making a tangible impact. Every person owns a critical domain. There is no bloat, unnecessary meetings, or waiting for approvals.

• Hands-on: This is not a pure strategy role, you will also own execution. Your day-to-day will be surfacing analytical insights, driving decisions, and seeing them through end-to-end.

You’ll sit on our central Business Operations & Analytics team but you’ll be embedded in one of Jerry's core business areas — growth, product, AI and automation, strategic partnerships — and own the analytical function for that business unit end-to-end.

• Define the right problems: Before any analysis, understand what business question it's answering and what decision it will inform. Push back if the question is flawed.

• Data and insights: Define metrics, build reports, run analyses, design experiments, and surface data insights that move your team's key metrics.

• D…