Solutions Consultant

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Regional Management Permanent Full Time Professional Bromsgrove, Bromsgrove, England, GB

At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America.

Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

The Solution Consultant will provide the specialist transport and logistics consultancy capability required to support Vigo’s new-business, cross-sell and customer-retention objectives.

Working alongside Sales, the role will lead consultative discovery, understand each customer’s operation and translate operational and commercial requirements into a clearly defined Vigo TMS or WMS solution. The role will develop and deliver relevant demonstrations, define expected business benefits and ensure that proposed solutions are deliverable before commercial commitment.

The postholder will also provide a structured handover into PSG and may support customer health checks or retention activity where specialist operational and solution input is required.

Key Responsibilities:

• Working with the Sales team to support new business and cross-sell opportunities through customer discovery, solution definition, demonstrations, presentations and supporting documentation.
• Delivering initial product capability demonstrations to customers and prospects, clearly showing the relevant capabilities of the Vigo TMS, WMS and associated solutions and their potential business value.
• Leading workshops and Business Discovery sessions with customers and prospects to gain a thorough understanding of their operation, business processes, requirements, challenges and desired outcomes.
• Translating customer operational and business requirements into a clearly defined and deliverable Vigo solution.
• Identifying and communicating solution gaps, dependencies, integration requirements, risks and assumptions before commercial commitment.
• Building and delivering customer-specific demonstrations of the proposed solution, demonstrating how the recommended approach addresses the agreed requirements and delivers business benefit.
• Supporting the Sales team with solution design, proposal development and scope definition, ensuring that commercial proposals accurately reflect the proposed solution and its dependencies.
• Working closely with PSG, Support, Product and Development to validate proposed solutions…