Program Manager, Operations Process Remote

Gatik is in the business of autonomous freight, and that business is already on the road.

Every day, Gatik’s autonomous trucks move freight for Fortune 50 retailers, grocers and consumer brands across Texas, Arizona, Arkansas and Canada, connecting distribution centers and stores and keeping goods moving. At the heart of it all is the Gatik Driver™, our proprietary Level 4 autonomous driving system, powered by scalable, interpretable AI and engineered to deliver safe, reliable, high-frequency freight operations.

Gatik’s momentum is real. With more than $600 million in contracted revenue and $200 million raised in our August 2026 Series D round, Gatik has taken one of the toughest challenges in autonomous technology and turned it into a proven commercial business.

And the market is paying attention. In 2026, Gatik earned a place on Forbes' America's Best Startup Employers list, and the Inc. 5000 list of America's fastest-growing private companies. The Gatik Driver™ won an Edison Award for Advancements in Autonomous Driving, and Inc. named our Co-founder and Chief Engineer, Apeksha Kumavat, to its Female Founders 500 list.

There's a lot more road ahead, and some of the brightest, most driven minds in autonomous technology are building the next chapter 're taking on hard engineering problems, pushing the limits of what's possible and building on a commercial foundation that's already proven itself in the real world with some of the biggest companies in the world, like Pepsi Co and Loblaw.

If you're ambitious, love solving problems that matter and want to see your work make a real difference, you'll find plenty to get excited about here.

About the Role

Gatik is looking for a detail-oriented, improvement-minded Program Manager, Operations Process to own and improve the workflows that power our autonomous trucking operations. In this role, you will lead process creation, process review, and workflow design, and maintain the templates, standards, and gates that keep quality consistent across every operational workstream. Reporting to the Sr. Manager, Operational Excellence, you will partner closely with subject matter experts across Operations, Fleet Maintenance, Safety, Training, and Engineering to turn operational knowledge into clear, standardized, scalable processes.

You will be instrumental in maintaining quality and consistency while driving lean practices and continuous improvement.

This role is remote in the USA, with travel to sites.

What You'll Do

• Own processes end to end. Act as the accountable owner for assigned operational processes across work streams, keeping them current, consistent, and aligned from start to finish.
• Design and maintain workflows. Build, document, and maintain operational workflows, including process maps, SOPs, RACI charts, and handoffs between teams.
• Set templates and standards. Create and maintain standard templates for processes, SOPs, work instructions, and change requests so documentation looks and works the same everywhere.
• Run process gating. Run quality gates and approvals for new and changed processes so they meet quality, safety, and readiness standards before rollout.
• Lead process creation. Partner with stakeholders to scope, design, and launch new processes as operations and markets grow.
• Run process reviews. Hold regular reviews to audit existing processes, find gaps or drift, and drive updates.
• Partner with subject matter experts. Work closely with SMEs to capture expertise, validate process design, and secure adoption by the teams doing the work.
• Drive lean practices. Apply lean tools (value stream mapping, waste elimination, standard work, root cause analysis) to simplify workflows and improve quality and efficiency.
• Manage process change. Own version…