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Remote Senior AI Service Designer - Healthcare Ops

Remote / Online - Candidates ideally in
Springfield, Hampden County, Massachusetts, 01101, USA
Listing for: NaviHealth
Remote/Work from Home position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 113000 - 193000 USD Yearly USD 113000.00 193000.00 YEAR

Job Description & How to Apply Below

Optum is seeking a Sr. Service Designer, AI & Product Office, to shape how AI-enabled products transform care. You will map current workflows, design future-state services, and align operations with product goals, partnering across product, design, and care teams.

This role sits at enterprise scale with hands-on field work, measuring impact and guiding adoption. You will spend time with care teams, shadowing real workflows, and helping teams embrace AI safely while driving measurable outcomes

Are you ready to take on the Remote Senior AI Service Designer - Healthcare Ops role at Navi Health?

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Boston, MA, United States.

This opportunity is part of our work in Marketing & Media, Management & Operations.

Position Requirements

10+ Years work experience
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